Collection of Personal Information: We may collect personal information from you when you voluntarily provide it to us, such as when you contact us, make bookings, or use our services. The types of personal information we may collect include your name, contact details, travel preferences, passport information, and any other information necessary to fulfill your travel-related requests.
Use of Personal Information: We use the personal information you provide to us for various purposes, including but not limited to:
- Facilitating and managing your bookings, reservations, and travel arrangements.
- Communicating with you regarding your travel plans, updates, and important information.
- Providing customer support and addressing any inquiries or concerns you may have.
- Enhancing and personalizing your experience with our services.
- Conducting internal analysis, research, and improvements to our services.
- Disclosure of Personal Information: We may disclose your personal information to third parties, including:
- Our trusted partners and service providers who assist us in delivering our services, such as hotels, airlines, cruise lines, and visa processing agencies.
- Government authorities or regulatory bodies as required by law or to comply with legal obligations.
- In cases where the disclosure is necessary to protect our rights, safety, or property, or that of our customers, or to prevent fraud or illegal activities.
Data Security: We take reasonable measures to protect the security and confidentiality of your personal information. We employ industry-standard technical and organizational security measures to prevent unauthorized access, disclosure, alteration, or destruction of your information. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights: You have the right to access, update, correct, or delete your personal information held by us. If you wish to exercise any of these rights, please contact us using the contact details provided below.